AutoZone founder, J.R. "Pitt" Hyde III, started the company with a commitment to philanthropy. This commitment has been richly embedded into AutoZone's culture, and the tradition of giving continues even stronger today. Through hard work and dedication, AutoZone provides a unique culture of customer satisfaction that has made them the leading retailer and a leading distributor of automotive replacement parts and accessories in the United States. That cornerstone of WOW! Customer Service is reflected in their company's service to the community and even every employee's job title, which includes "Customer Satisfaction" in it.