• The City of Germantown recently learned that it has been selected to receive the prestigious Excellence Award from the Tennessee Center for Performance Excellence.Since the TNCPE program was founded in 1993, only 24 organizations have attained the excellence designation. To do so, applicants must participate in a multi-step assessment, and exhibit outstanding results and processes that serve as role models for others
• This achievement is the result of years of work that began following the Great Recession, which forced the City to take a more business-minded approach to local government. The shift resulted in a clear focus on customer requirements, process improvement and data-driven results.
• The award comes at the end of a very successful year for the City. During 2017, Germantown achieved reaffirmation of the City’s triple-A bond rating from both Moody’s and Standard and Poor’s, Fire Department Class 1 ISO rating, Germantown Police Department Tennessee Association of Chiefs of Police accreditation, National Recreation and Parks Association re-accreditation and distinguished budget and audit awards from the Government Finance Officers Association. Other significant honors include being named the Healthier Tennessee Community of the Year, Commercial Appeal Top Workplace for the third year in a row, 100 Best Fleets in America and recognition as a TVA Platinum Sustainable Community.
• Next up for the City is an update of the Germantown Forward 2030 strategic plan. The plan was developed over the course of a year, beginning with a 30-member steering committee in January 2015. In total, over 230 members of the community invested approximately 2,000 hours in the Germantown Forward 2030 plan. The update will take place in the spring and will again engage residents to ensure that the City is headed in the right direction.
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